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PCV Murcor 2023 Annual Training Assessment

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  1. Question 1 of 20
    1. Question

    What is the USPAP definition of an appraisal?

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  2. Question 2 of 20
    2. Question

    The purpose of USPAP is to promote and maintain high levels of public trust in appraisal practice by establishing requirements for appraisers.

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  3. Question 3 of 20
    3. Question

    Standards Rule 1 generally requires that when an appraiser is developing a real property appraisal, he or she must identify the problem to be solved, determine the scope of work necessary to solve the problem, and correctly complete research and analyses necessary to produce a credible appraisal.

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  4. Question 4 of 20
    4. Question

    According to Advisory Opinion 26, USPAP allows an appraiser to “readdress” (transfer) a report by altering it to indicate a new recipient as the client or additional intended user when the original report was completed for another party.

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  5. Question 5 of 20
    5. Question

    Oregon Revised Statutes § 674.240 Appraisal Management Companies, Duty to Report Unethical or Unprofessional Conduct requires that any employee of an appraisal management company who has reasonable basis to believe that an appraiser has failed to comply with the Uniform Standards of Professional Appraisal Practice, is violating the law or is otherwise engaging in unethical or unprofessional conduct, shall notify the Appraiser Certification and Licensure Board if the appraisers conduct is likely to have a material effect on the value assigned to the real estate being appraised.

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  6. Question 6 of 20
    6. Question

    For each appraisal and appraisal review assignment, an appraiser must:

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  7. Question 7 of 20
    7. Question

    Why is it important to have a consumer complaint management policy?

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  8. Question 8 of 20
    8. Question

    Consumer Complaint Example: Which is a Consumer complaint?

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  9. Question 9 of 20
    9. Question

    The client dictates the frequency of when PCV Murcor will provide them with a report using the Complaint Log.

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  10. Question 10 of 20
    10. Question

    Which of The Following Should You Do As An Employee?

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  11. Question 11 of 20
    11. Question

    Training on the client’s complaint management process will NOT be provided to all employees that interact with the client’s consumers?

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  12. Question 12 of 20
    12. Question

    Compromising independence impacts the quality of appraisal reports adding risk for both consumers and lenders.

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  13. Question 13 of 20
    13. Question

    When communicating clarification requests to the appraiser, the QC department is allowed to ask the appraiser to:

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  14. Question 14 of 20
    14. Question

    Acts or practices that violate appraisal independence include:

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  15. Question 15 of 20
    15. Question

    An appraiser must not disclose confidential information or appraisal results to anyone other than:

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  16. Question 16 of 20
    16. Question

    The borrower insisted multiple times during the inspection that the value needed to come in between $220,000-$225,000. The borrower also tried to get the appraiser to include a bathroom in the basement that did not exist. What is the correct process?

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  17. Question 17 of 20
    17. Question

    All departments engaged in any aspect of the company’s appraisal management services must:

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  18. Question 18 of 20
    18. Question

    What steps do you take if you receive a complaint with potential UDAAP implications?

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  19. Question 19 of 20
    19. Question

    A representation, omission, act or practice is deceptive when:

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  20. Question 20 of 20
    20. Question

    What are four red flags of potential elder financial abuse?

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